These are the terms you agree to when you use Votera. They are written to be read, not to be survived — if anything here is unclear, email info@votera.ca and ask before you sign up.
The short version. You pay once per election, not monthly. Your campaign owns its data and can export or delete it at any time. You are responsible for having the right to use the voter information you upload, and for destroying the municipal voters’ list when your campaign ends — we will help you do both. We do not promise you will win.
1. Who we are
Votera is built and operated by ThreeDay Digital / BIZIBIZI INC. (“Votera”, “we”, “us”), an Ontario company. These terms cover the Votera mobile apps, the web app at app.votera.ca, and votera.ca.
2. Agreeing to these terms
By creating an account or using Votera, you agree to these terms and to our Acceptable Use Policy. If you are setting up an account for a campaign, you confirm you are authorised to act for that campaign and to accept these terms on its behalf. “You” in this document means both you personally and the campaign you represent.
3. Who can open an account
Votera is for registered candidates, their campaign teams, and the volunteers those campaigns invite. You must be 18 or older. One account is for one campaign — you may not share a campaign account with a different candidate, a party, a third-party advertiser, or a vendor working for someone else.
You are responsible for everything that happens under your campaign’s logins, including what your volunteers do. Keep credentials private and remove people from the app when they leave your team.
4. The free trial
New campaigns get a 7-day free trial with full access and no credit card. Nothing is charged and nothing renews automatically. At the end of the trial the app locks until you activate a paid plan. Your data is not deleted when the trial ends — activate at any time and it is all still there. If you never activate, you can ask us to export or delete your data at info@votera.ca.
5. What you pay
Votera is a one-time charge for an election cycle, not a subscription. There is no recurring billing and nothing auto-renews. For the 2026 Ontario municipal elections:
- $799 CAD — the platform, for the whole cycle, with unlimited volunteers.
- $197 CAD — a one-time build fee, charged on your first purchase only.
- Published promotional codes may reduce this. A code advertised on votera.ca or at checkout is available to anyone who uses it.
- 13% HST is added to all of the above. Prices are in Canadian dollars.
Payment is processed by Stripe. We do not see or store your card number. Communications add-ons (SMS and outbound calling) are priced separately, are optional, and are billed only if you choose to switch them on — see section 10.
6. Refunds
The free trial exists so you can decide before paying anything. Once a cycle is paid, the fee is generally non-refundable, because the work of loading your turf and building your campaign happens up front.
That said: if Votera does not do what we told you it would, tell us. Email info@votera.ca within 14 days of your payment describing the problem. We will either fix it or refund you. We would rather sort it out than keep money from a campaign that is not getting value.
7. Your data, and our role
The campaign owns its data — your turf, your doors, your conversations, your volunteer records. We store and process it on your behalf so your team can work; we do not sell it, mine it, or use it for advertising, and no other campaign can see it. This is set out in detail in our Privacy Policy and Data & security page.
You can export everything, at any time, in a usable format. You can ask us to delete everything, at any time, at info@votera.ca, and we will confirm in writing when it is done.
8. The municipal voters’ list
This section matters more than any other in this document, so please read it.
If you obtain the voters’ list from your municipal clerk, that list comes with legal conditions attached, and they are yours to meet, not ours. In Ontario that means, at minimum:
- the list may be used only for election purposes, and never for commercial purposes;
- you must destroy every copy — yours and any you shared — by the time your campaign ends, and obtain written confirmation from anyone who held an electronic copy;
- you must keep those acknowledgements and confirmations on file for the period your clerk specifies.
Uploading the list into Votera creates one of those copies. So: when your campaign ends, ask us to delete it and we will, and we will send you written confirmation of the destruction that you can keep for your records. Email info@votera.ca with “Voters’ list destruction” in the subject line. We will also do it unprompted if you ask us in advance to schedule it.
Check the exact obligations with your own clerk — requirements and retention dates vary and they change between cycles. Nothing on this page is legal advice.
9. What you are responsible for
- The right to use what you upload. You confirm you are permitted to hold and use the personal information you put into Votera, and that you obtained it lawfully.
- How your team behaves at the door. Your volunteers act for your campaign, not for us.
- Answering residents. If someone asks what your campaign knows about them, or asks to be corrected or removed, that request is yours to honour. We will help you find and action the record.
- Following the rules of your race — election finance, advertising, canvassing and privacy law all sit with the campaign.
10. SMS and outbound calling
These are optional add-ons with their own fees, billed as you use them. If you switch them on, compliance with telecommunications and anti-spam rules is your campaign’s responsibility — calling hours, identifying yourself, honouring opt-outs, and any consent requirements that apply to automated or recorded calls. We build the tooling to help you meet those obligations and we will tell you what we understand the rules to be, but we are not your lawyer and you should confirm anything you intend to rely on.
11. Keeping the service running
We aim to keep Votera available around the clock through an election cycle, and campaign season is when we watch it most closely. We do not promise uninterrupted service — no one honestly can — but if something breaks during your campaign, contact us at info@votera.ca or (289) 901-4468 and it gets our attention immediately.
We improve the product continuously and may add, change or retire features. We will not remove something your campaign depends on mid-cycle without telling you first and giving you a way to keep working.
12. Suspension and termination
You can stop using Votera at any time and ask us to export or delete your data.
We may suspend or close an account that breaches these terms or the Acceptable Use Policy — in particular, anything that puts residents’ personal information at risk or uses the platform to harass people. Where it is safe and lawful to do so we will warn you first and give you a chance to fix it. If we close your account for a breach, you can still request an export of your own campaign data.
13. What we do not promise
Votera helps you organise a field campaign. It does not win elections, and we make no promise about your result, your vote count, or the accuracy of any address list or voter record you or a third party supplies. Nothing we publish — including anything about election law, canvassing access, or telecommunications rules — is legal advice. Get your own.
Beyond what is written in these terms, Votera is provided as-is, without warranties of any kind to the extent the law allows.
14. Limitation of liability
To the extent permitted by law, our total liability to you for anything connected to Votera is limited to the amount you actually paid us for the election cycle in which the claim arose. We are not liable for indirect or consequential losses, including lost votes, lost donations, or an election result.
Nothing in these terms limits liability that cannot be limited by law — including for fraud, or for death or personal injury caused by negligence.
15. Indemnity
If a third party brings a claim against us because of data you uploaded without the right to use it, or because of how your campaign used the platform in breach of these terms, you agree to cover the reasonable costs we incur defending it.
16. Changes to these terms
If we change these terms in a way that materially affects you, we will email the address on your account before the change takes effect. The date at the top of this page always shows the current version.
17. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in it. The courts of Ontario have jurisdiction.
18. Contact
ThreeDay Digital / BIZIBIZI INC.
info@votera.ca · (289) 901-4468
A real person answers. If something in this document reads as unfair, say so and we will look at it.